LR.D

Welcome to LR.D. This website (the “Site”) is operated by Lily Rose Dambelli ltd. Lily Rose Dambelli ltd is a limited liability company registered in England and Wales under the company number 13003952. Our VAT number is 377082573.

Throughout the Site, www.lr-d.com the terms “LR.D, Lily Rose, we”, “us” “the company” and “our” refer to Lily Rose Dambelli ltd.

LR.D offers this Site, including all information, tools and products available from this Site to you, the user, (including any email correspondence) conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

We have a number of policies referred to in these Terms, including our ‘Terms of service’ ‘Privacy Policy’ and ‘Shipping + Returns’. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink “Terms of Service”. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before you start to use our website. By accessing or using any part of the site, including making orders, you agree to comply with these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not use this website or use any of our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

If you have any queries or concerns regarding these Terms, please contact us at hello@lr-d.com

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page (last updated April 2021). We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Please check this page each time you wish to make a purchase for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Conditions Of Use

You may not use this site or our products:

  • for any illegal or unauthorised purpose nor may you, in the use of the Site or its service, violate any local, national or international law or regulation(including but not limited to copyright laws).
  • to knowingly transmit any worms or viruses or any code/program of a destructive nature that is designed to adversely affect the operation of any computer software or hardware of the Site or of any related website, other websites, or the Internet
  •  to infringe upon or violate our intellectual property rights or the intellectual property rights of others
  •  to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  •  to submit false or misleading information
  •  to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation
  • to collect or track the personal information of others
  • to spam, phish, pharm, pretext, spider, crawl, or scrape
  •  to interfere with or circumvent the security features of the Site or any related website, other websites, or the Internet. 

We reserve the right to terminate your use of the Site or any related website for violating any of the prohibited uses.

A breach or violation of any of the Terms will result in an immediate termination of your right to use the Site.

General Conditions

We reserve the right to refuse service or provide products to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, use of the Service or access to the Service or any content on the website through which the service is provided.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

  • We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
  • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
  • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Order and Delivery Process

All orders placed on the Site are subject to acceptance and availability.

We reserve the right to reject or refuse to fulfil orders when necessary.

Please read ‘Shipping and Returns’ for an explanation on how our pre-order model works.

You will receive an automatic confirmation email to the email address you provided during the checkout process.

This confirmation is not a guarantee of stock availability and the delivery window is estimated, but not final. If we are unable to fulfill your order, or part of it, we will either cancel the entire order or send the available items and refund any payment for parts of the order that cannot be fulfilled. Of course we strive to let you know as soon as possible if there are any problems.

All orders are shipped from our HQ in London, UK to the delivery address you provide when placing your order.

We aim to ship all orders within the estimated delivery window stated when purchasing your item, however this is an estimation and not guaranteed.

In the event that your order is delayed prior to shipping, we will contact you as soon as possible to inform you of the situation and we will do our best to minimise delay. If this is the case you can contact us to cancel the order and receive a refund for any products you have paid for but not received. 

Payment

We accept payment by Visa (except Visa Electron), Mastercard, Switch, American Express, PayPal and Shoppay, Apple pay and Google Pay. 

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer.

Prices

Prices on our website are shown in GBP and are inclusive of VAT.

Prices for our products are subject to change without notice.

If there is an error in pricing for any items ordered, we will contact you and provide the option of correcting the price or cancelling it and receiving a full refund.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

LR.D are not liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Taxes

UK sales are inclusive of VAT.

Prices for customers outside of the UK are adjusted at checkout to exclude VAT (-20% of the price advertised in the shop).

VAT & Duties charges will then be charged directly to you by your country's customs department. Please note that as the recipient you are responsible for all import fees which can vary depending on country.

Products

The images of the products on our Site are for illustrative purposes and we have made every effort to describe and display as accurately as possible the colours and images of our products that appear in the store. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.

This means that colours of your ordered product could slightly differ from what you see on screen.

All products are sold in UK sizes. Sizes are measurements displayed on our website are approximate and can differ slightly from garment to garment.

All products are subject to return or exchange only according to our ‘Return Policy’.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of LR.D. 

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our ‘Shipping & Returns’  page.

Returns and Order Cancellations

Please see the Shipping & Returns page.

Third-Party Software

We may provide you with access to third-party software over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. 

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website, or bully, insult, intimidate or humiliate any person. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Intellectual Property

All of the content on this site and relating to our products belong to LR.D.

By using our site and services, you agree that you will not copy, or edit any of our products/designs and our branding as your own. If you do, we have the right to bring a claim against you to recover any loss or damage we incur as a result.

Our content that is available through the Site is for your personal, non-commercial use only.

Data Protection and Privacy Policy

All personal information that you provide to us through the Site is collected, managed and processed by our ‘Privacy Policy’. 

Our Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Site will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the Site at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Site is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

LR.D, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service.

Indemnification

You agree to indemnify, defend and hold harmless LR.D and our officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by us. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may deny you access to this site and its service, terminate this agreement at any time without notice and you will remain liable for all amounts due to LR.D for its products.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales will have exclusive jurisdiction in relation to all disputes and all claims, demands, causes of action, controversies and other matters in question arising out of or relating to these Terms of Service, including but not limited to any question regarding their breach, validity or termination..

Contact Information

Questions about the Terms of Service should be sent to us at hello@lr-d.com.