Privacy Policy

LR.D takes your privacy seriously and we are committed to protecting your personal data.

This Privacy Policy describes how lr-d.com (the “Site” or “we”, “our” “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Personal Information Collected + How We Use It

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

Please see below to learn more about how we use your personal information.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookies, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.

Customer Care Information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Registering An Account

  • Examples of personal information collected: name, email address and create password.
  • Purpose of collection: to create a seamless shopping experience, faster checkout process, and allow you to review your order history.
  • Source of collection: collected from you.

Newsletter Signup

  • Examples of personal information collected: email address.
  • Purpose of collection: to keep you informed about new collections and products, information and news about the brand, special offers and occasional discounts
  • Source of collection: collected from you.

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • When your order is delivered by one of our courier service providers, only the information necessary to deliver your order is provided. The privacy policy of that courier service may apply where they also process your personal data in their role as a data controller under applicable data protection laws. Please visit the privacy policy on the website(s) of the courier service which delivers your order for more information.
  • To comply with applicable laws and regulations

  • With our courier service providers to get your orders delivered to you

Lawful Bias

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records. We will not hold your personal information for any longer than is necessary for the purposes for which we collected it (as stated above). You can ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your Rights

    • The right to access – You have the right to request copies of your personal data from LR.D. 
    • The right to rectification – You have the right to request that LR.D correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
    • The right to erasure – You have the right to request that we delete your personal data, under certain conditions.
    • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
    • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • The right to object
  • If you would like to exercise your rights in relation to your personal information, please contact us at hello@lr-d.com. Please note that we may need to ask you for further information in order to confirm your identity. 

    Cookies

    What they are- A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    How we use them- LR.D uses cookies in a range of ways to improve your experience on our website, including:

    • Keeping you signed in
    • Keeping track of the items in your shopping cart
    • Understanding how you use our website and how often you visit the site
    • To analyse the web pages you have visited just before coming to our Site or pages you visit immediately after leaving our Site, to track how you find the website. This is done via Google Analytics.

    How To Manage Cookies

    You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. 

    Privacy Policies Of Other Websites

    The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@lr-d.com.

    This page was last updated in April 2021